Insights

Notes on AI retail operations.

Short field notes from catalog QA, guided selling, localization, and search relevance work.

01

Why guided search fails

Most bad recommendations are not model failures. They are missing product type, color, capacity, or usage signals.

02

The operator layer matters

High-performing AI shopping assistants need editable merchandising fields, not hidden prompts only.

03

Explainability sells

Customers trust recommendations faster when fit reasons and tradeoffs are explicit.